Project Terms and Conditions

These are current general project-term summaries. They become part of a project only when the versioned full-terms package is delivered with and explicitly accepted through that proposal. The exact accepted package controls over later website changes.

1. Project Scope

The signed proposal is the complete and exclusive statement of project scope. Any change requires a written change order signed by both parties before work proceeds.

2. Site Access and Preparation

Owner agrees to provide reasonable access to the kitchen during scheduled work hours. Owner is responsible for clearing personal items from cabinet interiors and countertops before the start date.

3. Conditions Discovered On-Site

If conditions discovered after work begins differ materially from those visible at the consultation (water damage, unsuitable substrate, hidden structural issues), ColorUp will pause work and provide a written change order before proceeding.

4. Schedule

The accepted proposal and current project schedule identify planned fabrication, in-home work, installation, and handoff timing. Dates may change only as allowed by the accepted terms, written project updates, approved changes, site readiness, supplier conditions, weather, or other documented circumstances.

5. Payment Terms

Deposit, payment schedule, accepted methods, processing fees, financing availability, and any amount currently due are shown in the accepted proposal, current invoice, or secure checkout presented for the project. Those records control over this public summary.

6. Limited Warranty

Unless the accepted proposal states a longer project-specific term, ColorUp provides a one-year limited warranty for cabinet painting or refinishing with a 1K paint system, a three-year limited warranty for an identified 2K paint system, and a one-year limited labor warranty for all other work, which covers labor only; doors, hinges, countertops, drawer slides, and modifications carry no ColorUp product warranty, and countertop installation carries a one-year limited labor warranty. ColorUp warranties are not transferable to a new owner. The full versioned warranty and cause-based exclusions are issued with the proposal. Full terms control over this summary.

Warranty Covers

• Only peeling caused by poor surface preparation, confirmed by inspection. Coverage begins on the date of project completion.

Warranty Does Not Cover

• normal wear and tear, including edge wear, sheen change, and minor chips or scratches from daily use
• impact, accidental, pet, or misuse damage
• water, moisture, humidity, heat, or steam damage, including leaks and flooding
• harsh or abrasive cleaners, or care that conflicts with the care guide
• natural wood movement, joint or seam cracks, and color change from UV or aging
• damage from work by others, later renovations, or repairs made before ColorUp inspects

Warranty Service

Report an issue through the secure project request link, the existing ColorUp conversation, or info@colorupcabinets.com with “Warranty Claim” in the subject line. We review the project record and submitted evidence before deciding whether an inspection is needed. Eligibility and remedy are determined under the accepted warranty; approved covered work is handled as that warranty provides.

7. Cancellation

Texas law gives you a three (3) business day right to cancel a contract signed in your home without loss of deposit — see the rescission notice in your signed proposal. After that window, the deposit may be partially or fully non-refundable depending on what has been committed at the time of cancellation, including materials ordered, fabrication started, scheduling held, or third-party costs already incurred. Cancellation requests must be made in writing; ColorUp will provide a written accounting of committed costs within a reasonable timeframe. Rescheduling for weather, supplier delays, or other circumstances outside normal control on either side is handled without penalty.

8. Limitations Subject to Law

Any liability or damages limitation is governed by the accepted project agreement and applies only where Texas law permits it. It does not waive fraud, willful misconduct, personal injury where prohibited, the Texas Deceptive Trade Practices Act, or another nonwaivable right or remedy. If a limited remedy fails of its essential purpose, remedies available under applicable law remain available.

9. Indemnification

Each party indemnifies the other against losses caused by its own gross negligence or willful misconduct.

10. Governing Law

Texas law governs. Disputes resolved in Harris County, Texas.